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Businessman Mistaken as Spammer

Thomas Cameron, a network consultant, suffered three days of downtime when his internet account was cancelled because his ISP had not thoroughly investigated the source of recent spamming activity. Thrown off because she hadn’t used the full numerical address, the ISP representative had simply unplugged Cameron without warning. Once she realized she had made a mistake, it was too late. Cameron spent three days talking to tech support and other staff trying to get reconnected.